Poor Customer Service, Poor Communication don't honor warranties and pretty much categorize everything as service without telling you whats really wrong then hold your product hostage till you pay them.
So thankful to have one of the best bike brands right here in our back yard of Western NC. Great customer service with top of the line products and service. Love my Helm fork and DB coil rear shock. Thanks again Cane Creek!
World Class company with the finest quality products in the world of bicycles! Very friendly, knowledgeble staff and a very easy, painless experience for serving. Was very impressed. It's a shame I can only rate 5 stars. Deserves 100! North Carolina's finest!
Muito produtivo...good...!!
I'm a dealer and Cane Creek leaves dealers no room to make a profit. We match valid prices which includes Amazon. Just had to match a Thudbuster Lt price of $148.94. My cost is $109+$15 shipping. My operating cost run about 27% of all sales, so now add another $40. My cost is now $164. That is a $15 loss for me and the customer wants me to install it. I have two points here. 1) Consumers should understand that it costs money to have a live body to provide you service. 2) Cane Creek needs to adjust their cost to provide dealers more margin, because even if I would have sold this at your MSRP of $169... I make $5.
Cane Creek is a US Bicycle Store based in Fletcher, North Carolina. Cane Creek is located at 355 Cane Creek Rd, Fletcher, NC 28732, USA.
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